About Your Flight

Transporting Your Loved One
Once you contact Medical Express, we take care of all of the details. We offer bedside to bedside service. Our medical team will contact the hospital and speak to your loved one’s doctor to get a full medical overview of his/her condition. We arrange the ambulance service to get them from the hospital to the airport. Your loved one is delivered directly to the waiting plane from the ambulance. Our highly trained medical crew will accompany him/her throughout the flight, monitoring all vital signs and being prepared to provide any medical assistance necessary. A family member can accompany the loved one on the flight. We maintain contact with the receiving hospital and let them know when the patient will arrive. When the flight arrives, a ground ambulance will transport the patient to the receiving hospital. From bedside to bedside, Medical Express coordinates every move and keeps you and the family in the know. Not all companies provide bedside to bedside service, but we feel it’s important enough to provide it on every flight. It’s the only way to maintain continuity of care and it ensures that a detailed medical report is provided to the receiving medical crew.

We Take Care of the Details
When you call us at Medical Express, you can rest assured that you and your loved one are in good hands. We understand that this is all very confusing and overwhelming for most people, but we do it almost every day. We take care of all of the medical issues - contacting doctors, coordinating hospitals, scheduling ambulance service, etc.

Plus we keep you informed and up to date every step of the way. Our team knows what to expect and we’re even prepared for the unexpected. We help you with every detail from paperwork and procedures to payment plans. We make sure everything goes smoothly so you don’t have to worry.

Medical Equipment/Medications on Board
The aircraft are outfitted with equipment to handle almost any medical emergency.

Each plane carries specialized medical equipment including:

• Cardiac monitor/defibrillator
• Respirator
• Built-in medical oxygen
• Intravenous solutions and poles
• FAA approved stretchers
• Ventilators
• Portable suction units
• Intubation equipment
• Balloon pump
• Resuscitation equipment
• Antibiotics
• Any specialty equipment required for the individual patient

The stretcher on board is specially approved by the FAA. It has its own electrical supply, oxygen supply, air pump, vacuum pump and power inverter. Having all of this at the medical team’s fingertips allows fragile patients to travel in comfort with the least amount of moving and jostling.